About Me

Experienced professional with over 8 years in the field, passionate about delivering high-quality results and collaborating with cross-functional teams. Proven track record of leading successful projects and mentoring junior colleagues.

Experience

Senior Manager

Acme Corporation, New York, NY · Mar 2020 – Present

Lead a team of 12 professionals, driving strategic initiatives and improving operational efficiency by 30%. Managed an annual budget of $2M and delivered 5 major projects on time and under budget.

Team Lead

Bright Solutions Ltd, Boston, MA · Jun 2017 – Feb 2020

Supervised a cross-functional team of 8, implemented agile workflows, and reduced delivery cycle by 25%. Collaborated with clients across 3 continents.

Specialist

StartUp Inc, Remote · Jan 2015 – May 2017

Contributed to the development of core service offerings, onboarded 20+ enterprise clients, and maintained a 98% client satisfaction score.

Internships

Intern Analyst

Global Corp, Chicago, IL · Jun 2014 – Aug 2014

Supported senior analysts with data research and preparation of client presentations.

Education

Master of Science in Business Administration

University of New York · 3.9 GPA · 2013 – 2015

Specialisation in Strategy and Innovation. Dean's List 2014 & 2015.

Bachelor of Arts in Economics

State University · Cum Laude · 2009 – 2013

Projects

Enterprise Transformation Programme

Agile, Jira, Tableau

Led end-to-end transformation for a 500-person division, including process reengineering and technology adoption.

Client Portal Redesign

UX Research, Figma, Stakeholder Management

Spearheaded redesign of the customer-facing portal, increasing NPS by 18 points.

Certifications

PMP – Project Management Professional

PMI · May 2018

Certified Scrum Master (CSM)