Summary

Experienced professional with over 8 years in the field, passionate about delivering high-quality results and collaborating with cross-functional teams. Proven track record of leading successful projects and mentoring junior colleagues.

Experience

Mar 2020
Present

Senior Manager

Acme Corporation · New York, NY

Lead a team of 12 professionals, driving strategic initiatives and improving operational efficiency by 30%. Managed an annual budget of $2M and delivered 5 major projects on time and under budget.

Jun 2017
Feb 2020

Team Lead

Bright Solutions Ltd · Boston, MA

Supervised a cross-functional team of 8, implemented agile workflows, and reduced delivery cycle by 25%. Collaborated with clients across 3 continents.

Jan 2015
May 2017

Specialist

StartUp Inc · Remote

Contributed to the development of core service offerings, onboarded 20+ enterprise clients, and maintained a 98% client satisfaction score.

Internships

Jun 2014
Aug 2014

Intern Analyst

Global Corp · Chicago, IL

Supported senior analysts with data research and preparation of client presentations.

Education

2013
2015

Master of Science in Business Administration

University of New York · GPA 3.9 GPA

Specialisation in Strategy and Innovation. Dean's List 2014 & 2015.

2009
2013

Bachelor of Arts in Economics

State University · GPA Cum Laude

Projects

Apr 2021

Enterprise Transformation Programme

Agile, Jira, Tableau

Led end-to-end transformation for a 500-person division, including process reengineering and technology adoption.

Jan 2019

Client Portal Redesign

UX Research, Figma, Stakeholder Management

Spearheaded redesign of the customer-facing portal, increasing NPS by 18 points.

Certifications

May 2018

PMP – Project Management Professional

PMI

Nov 2020

Certified Scrum Master (CSM)