About Me
Experienced professional with over 8 years in the field, passionate about delivering high-quality results and collaborating with cross-functional teams. Proven track record of leading successful projects and mentoring junior colleagues.
Experience
Senior Manager
Acme Corporation · New York, NY
Lead a team of 12 professionals, driving strategic initiatives and improving operational efficiency by 30%. Managed an annual budget of $2M and delivered 5 major projects on time and under budget.
Mar 2020
Present
Team Lead
Bright Solutions Ltd · Boston, MA
Supervised a cross-functional team of 8, implemented agile workflows, and reduced delivery cycle by 25%. Collaborated with clients across 3 continents.
Jun 2017
Feb 2020
Specialist
StartUp Inc · Remote
Contributed to the development of core service offerings, onboarded 20+ enterprise clients, and maintained a 98% client satisfaction score.
Jan 2015
May 2017
Internships
Intern Analyst
Global Corp · Chicago, IL
Supported senior analysts with data research and preparation of client presentations.
Jun 2014
Aug 2014
Education
Master of Science, Business Administration
University of New York
2013
2015
Bachelor of Arts, Economics
State University
2009
2013
Projects
Enterprise Transformation Programme
Agile, Jira, Tableau
Led end-to-end transformation for a 500-person division, including process reengineering and technology adoption.
2021
Client Portal Redesign
UX Research, Figma, Stakeholder Management
Spearheaded redesign of the customer-facing portal, increasing NPS by 18 points.
2019
Skills
Project ManagementStrategic PlanningData AnalysisTeam LeadershipMicrosoft ExcelPublic Speaking
Languages
EnglishNative
SpanishFull Professional
FrenchProfessional Working
Certifications
PMP – Project Management Professional2018
Certified Scrum Master (CSM)2020