Summary
Experienced professional with over 8 years in the field, passionate about delivering high-quality results and collaborating with cross-functional teams. Proven track record of leading successful projects and mentoring junior colleagues.
Experience
Lead a team of 12 professionals, driving strategic initiatives and improving operational efficiency by 30%. Managed an annual budget of $2M and delivered 5 major projects on time and under budget.
Supervised a cross-functional team of 8, implemented agile workflows, and reduced delivery cycle by 25%. Collaborated with clients across 3 continents.
Contributed to the development of core service offerings, onboarded 20+ enterprise clients, and maintained a 98% client satisfaction score.
Internships
Supported senior analysts with data research and preparation of client presentations.
Education
Specialisation in Strategy and Innovation. Dean's List 2014 & 2015.
Projects
Led end-to-end transformation for a 500-person division, including process reengineering and technology adoption.
Spearheaded redesign of the customer-facing portal, increasing NPS by 18 points.
Certifications
PMP – Project Management Professional
PMI
May 2018
Certified Scrum Master (CSM)
Scrum Alliance
Nov 2020
Languages
English
Native
Spanish
Full Professional
French
Professional Working
Hobbies & Interests
Photography
Hiking
Open Source Contribution
Chess
