Professional Summary

Experienced professional with over 8 years in the field, passionate about delivering high-quality results and collaborating with cross-functional teams. Proven track record of leading successful projects and mentoring junior colleagues.

Professional Experience

Senior Manager

Mar 2020 – Present

Acme Corporation · New York, NY

Lead a team of 12 professionals, driving strategic initiatives and improving operational efficiency by 30%. Managed an annual budget of $2M and delivered 5 major projects on time and under budget.

Team Lead

Jun 2017 – Feb 2020

Bright Solutions Ltd · Boston, MA

Supervised a cross-functional team of 8, implemented agile workflows, and reduced delivery cycle by 25%. Collaborated with clients across 3 continents.

Specialist

Jan 2015 – May 2017

StartUp Inc · Remote

Contributed to the development of core service offerings, onboarded 20+ enterprise clients, and maintained a 98% client satisfaction score.

Internships

Intern Analyst

Jun 2014 – Aug 2014

Global Corp · Chicago, IL

Supported senior analysts with data research and preparation of client presentations.

Education

Master of Science - Business Administration

2013 – 2015

University of New York · 3.9 GPA

Bachelor of Arts - Economics

2009 – 2013

State University · Cum Laude

Core Competencies

Technical

Project Management Strategic Planning Data Analysis Microsoft Excel

Soft

Team Leadership Public Speaking

Languages

English Native

Spanish Full Professional

French Professional Working

Certifications

PMP – Project Management Professional

PMI

2018

Certified Scrum Master (CSM)

Scrum Alliance

2020

Projects

Enterprise Transformation Programme

Agile, Jira, Tableau

Led end-to-end transformation for a 500-person division, including process reengineering and technology adoption.

Client Portal Redesign

UX Research, Figma, Stakeholder Management

Spearheaded redesign of the customer-facing portal, increasing NPS by 18 points.

Hobbies & Interests

Photography Hiking Open Source Contribution Chess

Alexandra Morgan

Hobbies & Interests