Summary

Experienced professional with over 8 years in the field, passionate about delivering high-quality results and collaborating with cross-functional teams. Proven track record of leading successful projects and mentoring junior colleagues.

Experience

Senior Manager - Acme Corporation Mar 2020 – Present
New York, NY
Lead a team of 12 professionals, driving strategic initiatives and improving operational efficiency by 30%. Managed an annual budget of $2M and delivered 5 major projects on time and under budget.
Team Lead - Bright Solutions Ltd Jun 2017 – Feb 2020
Boston, MA
Supervised a cross-functional team of 8, implemented agile workflows, and reduced delivery cycle by 25%. Collaborated with clients across 3 continents.
Specialist - StartUp Inc Jan 2015 – May 2017
Remote
Contributed to the development of core service offerings, onboarded 20+ enterprise clients, and maintained a 98% client satisfaction score.

Internships

Intern Analyst - Global Corp Jun 2014 – Aug 2014
Supported senior analysts with data research and preparation of client presentations.

Education

Master of Science – Business Administration 2013 – 2015
University of New York · 3.9 GPA
Specialisation in Strategy and Innovation. Dean's List 2014 & 2015.
Bachelor of Arts – Economics 2009 – 2013
State University · Cum Laude

Skills

Project Management Strategic Planning Data Analysis Team Leadership Microsoft Excel Public Speaking

Languages

EnglishNative
SpanishFull Professional
FrenchProfessional Working

Projects

Enterprise Transformation Programme Apr 2021
Agile, Jira, Tableau
Led end-to-end transformation for a 500-person division, including process reengineering and technology adoption.
Client Portal Redesign Jan 2019
UX Research, Figma, Stakeholder Management
Spearheaded redesign of the customer-facing portal, increasing NPS by 18 points.

Hobbies & Interests

Photography Hiking Open Source Contribution Chess

Certifications

PMP – Project Management Professional
PMI
May 2018
Certified Scrum Master (CSM)
Scrum Alliance
Nov 2020