Summary
Experienced professional with over 8 years in the field, passionate about delivering high-quality results and collaborating with cross-functional teams. Proven track record of leading successful projects and mentoring junior colleagues.
Experience
Lead a team of 12 professionals, driving strategic initiatives and improving operational efficiency by 30%. Managed an annual budget of $2M and delivered 5 major projects on time and under budget.
Supervised a cross-functional team of 8, implemented agile workflows, and reduced delivery cycle by 25%. Collaborated with clients across 3 continents.
Contributed to the development of core service offerings, onboarded 20+ enterprise clients, and maintained a 98% client satisfaction score.
Internships
Supported senior analysts with data research and preparation of client presentations.
Education
Specialisation in Strategy and Innovation. Dean's List 2014 & 2015.
Projects
Led end-to-end transformation for a 500-person division, including process reengineering and technology adoption.
Spearheaded redesign of the customer-facing portal, increasing NPS by 18 points.
Certifications
PMP – Project Management Professional
PMI
May 2018
Certified Scrum Master (CSM)
Scrum Alliance
Nov 2020
Skills
Project Management
Strategic Planning
Data Analysis
Team Leadership
Microsoft Excel
Public Speaking
Languages
English (Native)
Spanish (Full Professional)
French (Professional Working)
Hobbies & Interests
Photography
Hiking
Open Source Contribution
Chess
